Listening has been a passion project of Diane’s for many years now. She firmly believes the world would be much better if we could all learn to become better listeners. Most people listen to respond instead of listening to hold space and have a deeper understanding of what the real issue is. As Stephen Covey said, “seek first to understand and then be understood.”. People who have attended her listening workshop have walked away profoundly changed in many aspects of their lives. It is not unusual for her to hear from attendees months and years later whose lives and relationships have changed due to becoming better listeners. Start this path, one on one.